Valorant, Riot Games’ tactical first-person shooter, offers players a plethora of enticing skins to customize their weapons and characters. However, sometimes players may find themselves regretting a purchase or simply changing their mind about a particular skin.
Luckily, Riot Games provides a refund policy for Valorant skins, allowing players to reclaim their Valorant Points (VP) spent on a skin under certain conditions. In this guide, we’ll walk you through the steps to refund Valorant skins.
Understanding the Refund Policy
Before diving into the refund process, it’s crucial to understand the parameters of Riot Games’ refund policy for Valorant. The policy allows players to refund a skin within a specific timeframe after purchase, typically within 7 to 14 days. However, the skin must not have been used in any matches or altered in any way. Additionally, refunds are only granted for skins purchased with Valorant Points, not those obtained through other means such as promotions or events.
Initiating the Refund Process
To begin the refund process for a Valorant skin, follow these steps:
- Launch Valorant: Start by launching the Valorant client on your computer.
- Navigate to the Store: Once the client is open, navigate to the Store section where skins are available for purchase.
- Click on “Collection”: Within the Store, locate and click on the “Collection” tab. This will display all the skins and other cosmetic items you currently own.
- Select the Skin: Scroll through your collection and select the skin you wish to refund. Click on it to view its details.
- Check Refund Eligibility: Before proceeding further, ensure that the skin is eligible for a refund based on Riot Games’ refund policy. The skin must be within the refund timeframe and unused.
- Click on “Refund”: If the skin meets the refund criteria, you’ll see an option to “Refund” it. Click on this option to initiate the refund process.
- Confirm Refund: After clicking on “Refund,” you’ll be prompted to confirm your decision. Review the details of the refund and confirm your choice to proceed.
- Receive Valorant Points: Once the refund is confirmed, the Valorant Points spent on the skin will be returned to your account. These points can then be used to purchase other skins or items in the Valorant Store.
Tips for Refunding Valorant Skins
- Act Promptly: Refunds are typically only available within a limited timeframe after purchase, so it’s essential to act promptly if you decide to refund a skin.
- Check Eligibility: Before attempting to refund a skin, double-check that it meets all the criteria outlined in Riot Games’ refund policy.
- Avoid Using the Skin: To ensure eligibility for a refund, refrain from using the skin in matches or making any alterations to it.
- Contact Support if Needed: If you encounter any issues or have questions about the refund process, don’t hesitate to reach out to Riot Games’ support team for assistance.
Here’s the Breakdown Of What You Cannot Get a Refund On:
- Anything USED (you’ve at least reached the loading screen of a match in any mode with the skins equipped)
- Anything UPGRADED
- Anything you purchased LONGER THAN 14 DAYS AGO
- Skin LEVELS and VARIANTS
- Agents
- Premium Battle Passes
- Premium Battle Pass Levels
- Radianate Points
- Any purchase made with KINGDOM CREDITS
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Conclusion
While Valorant offers an array of enticing skins for players to customize their experience, it’s natural to occasionally change your mind or regret a purchase. Fortunately, Riot Games provides a straightforward refund process for Valorant skins, allowing players to reclaim their Valorant Points under certain conditions. By following the steps outlined in this guide and adhering to Riot Games’ refund policy, you can easily initiate a refund for a Valorant skin and explore other customization options in the game.